Q: Do I have to work away to use your App?
A: No. In fact One Minute Closer is made to benefit both those who work away and those at home. When you sign
up, you choose a Profile Type; Worker or Family / Friend. There are differences between the profiles which are tailored for each user type.
Q: So I have to be FIFO to use the App?
A: No. I have many friends and colleagues working in similar industries and face the same challenges as I do.
One Minute Closer was designed and built to benefit all people who regularly travel away from home for a significant time frames to work.
When you initially choose the roster function, you have a selection of Roster or Ad HocWorker. If you are an Ad Hoc traveller (not on a set roster), you input your first trip and then use the Edit function to add travel as you plan it.
Q: Who came up with the name?
A: I came up with the name for this app in the first couple of weeks. I was mind mapping the concept for what I wanted the app to achieve and brain stormed a few name ideas. One Minute Closer seemed to encompass the intent of this app so it stuck.
Q: I am a Paramedic and get my roster a month in advance, but is never the same. Can I use your App?
A: Of course. One Minute Closer was designed with these types of scenarios in mind and in fact we used some sample rosters for Air Hostesses to test this functionality. You set up your profile as an Ad Hoc worker and input your first lot of continuous days on shift. This might be 3 days or 2 weeks; it doesn’t matter.
After this it is simply a matter of using the Edit roster function, tapping the days you are working to change their status. To change the status of 20 days in a month takes approx. 60 seconds.
Q: If I want to see someone’s roster, do they have to be a One Minute Closer user?
A: They need to Sign up as a user. In your community page you can search for existing users of One Minute Closer and send them an invite to connect. If they are not current users, you tap the contacts icon in the top right of the community page and this allows you to choose from your phone’s contacts list and send your family member, friend or colleague a text message invitation.
This message will contain a link to either the App Store or Google Play along with your user name so they can search for you with ease.
Q: Do I have to allow someone else to see my roster?
A: Yes you do. When you want to connect with another worker or them with you, a notification is sent and you have to accept this invitation for them to view you Profileand Roster.
Q: What if my Roster changes?
A: No problem. One Minute Closer was designed with changes to rosters front of mind. If your roster changes permanently, it is simply a matter of using the Reset Roster function and inputting the new roster details.
If you have a one off change to your roster; again, no issue!! Just use the Edit Roster function and change the applicable days in the applicable month and save.
Q: So the message function….why?
A: Well, I know that there are dozens of messenger applications but the intention of One Minute Closer is to have one point of contact for those who work away for extended periods. You can build your community, see when they are working, when they will be home and also chat with them; all in the same application. This includes group messaging that allows you and numerous community members to chat and organise those R&R trips away!
Q: I have entered my roster and the countdown timer does not work?
A: When you set up your roster / trips, you enter the beginning of your next roster or trip. If you are part way through an existing roster, the remainder will not appear in your calendar.
Q: When I send an invite by auto text, the iTunes link is the only one is sent?
A: This is being addressed in the next update of One Minute Closer current being worked on. When this update is released, both iTunes and Google Play links will be sent.
Q: How do I find workers to connect with?
A: You have 3 options for search on your community page. The bottom blue bar is a search option from people in your existing community. The white search bar is to search for current users of One Minute Closer who you are not currently connected with. The contacts icon with the small plus symbol in the top right is to search your phones’s contacts and invite friends who are currently not using One Minute Closer to download and search for you.
Q: My wife and I have different android devices and her view is one day out of sync to mine?
A: This has been noted and is being addressed in the next revision update.
Q: When I download to my iPad, the profile page picture is a little offset and covers my name?
A: This has been noted and is being addressed in the next version upgrade.
Q: My pages take a long time to load, especially the message page? I am on Barrow Island but just thought I’d mention it.
A: This is a common feedback point and I have the same problem. The speed of servers etc is currently being looked at but One Minute Closer is being used effectively on main land networks. Future upgrades maybe slightly speed the app up but unfortunately, the Barrow network does not do apps any favours.
Q: I have entered the wrong time zone and can’t change it?
A: This is OK. The time zone is prompted to assist in a future feature of One Minute Closer and does not effect the functionality of this build. The ability to change time zones is being addressed in future version upgrades.